Step 3 · Monthly retainer
A compliance executive in the seat, on your cadence.
Your MedSpa Compliance Officer runs the program the assessment measured and remediation built — the recurring obligations, the oversight, and the governance that keeps it defensible between inspections.
Step3
What the role covers
A compliance program that is not maintained is a folder of documents with last year's date on it. On a monthly retainer you get a named MedSpa Compliance Officer — who also serves as your HIPAA Security Officer and Privacy Officer of record, working alongside our Chief Medical Officer on the clinical side. The role a practice this size cannot hire and increasingly cannot do without.
- A calendar of recurring obligations, run for you
- Monthly working session and an action register
- Access reviews, vendor reviews, training cycles
- Someone to call when something happens, before it becomes a notification decision
- Regulatory change alerts for your states, with what they mean for you
- Periodic on-site clinical reviews and random chart audits
- Emergency-kit, medication and expiration checks, with documented drills
- Credential, licence and device-maintenance renewals tracked
- Adverse-event and complaint review support for your medical director
- Review of any new service or device before it launches
- Annual refresh and mock inspection
The assessment fee is credited in full against a twelve-month program signed within sixty days of your report. Groups of three or more locations are usually better served by a single all-in retainer than by three separate steps — we will say so if that is you.
Who it is for
Medical spas and aesthetic practices with patient records, a medical director, and no one whose job is compliance — typically one to a few locations, owner-operated or newly investor-backed.
We work alongside your medical director, not in place of one.
It is not for groups that already have a compliance department and want extra hands. We will say so on the first call.
Groups of three or more locations are usually better served by a single all-in retainer that includes the assessment and remediation work, rather than three separate steps.
Keep it closed.
A program that is maintained is the one that holds up when a patient complains, a carrier asks or an inspector arrives. Tell us about your practice and we will scope the retainer.